How has Columbi been useful?

Columbi as part of a business development journey
This story is about a company in the construction industry that has grown, and because of this their need for communication and structure has changed and I understood how a Columbi assessment could help the company on several levels.

The feedback story; from cold passivity to warm commitment.
A small company of about 30 employees was in a tough situation. The co-workers weren’t talking to each other, the atmosphere was tense and incompliant. In this situation, the company decided to carry out a Columbi. Would it really be able to change the situation by means of a workshop?